Home Emergency insurance will address sudden, unexpected events which expose you to a risk to health, or requires immediate action to render your home safe, secure, avoid damage or further damage, or to restore main services.
This policy provides emergency assistance if you experience a home emergency resulting from an incident covered under the level of cover you have chosen.
Important information
Home Emergency insurance is not a home insurance policy. This policy does not cover normal day to day home maintenance. This policy provides emergency assistance only if you experience a home emergency resulting from an incident covered under the level of cover you have chosen.
Home Emergency protects your home for the following and here's how:
| Product | Features | Benefits | |
| Silver | 1 | Plumbing and Drains | Features 1 - 4 include: |
| 2 | Mains service supply | Total number of claims in any 12 month period - 3 claims | |
| 3 | Home security | Maximum payable benefit £400 per claim | |
| 4 | Lost keys | £1,000 is the maximum we will pay during the 12 months of your policy | |
| 5 | Uninhabitable accommodation benefit | £250 uninhabitable accommodation benefit | |
| Gold | 1 | Plumbing and Drains | Features 1 - 8 (except 5) include: |
| 2 | Mains service supply | Total number of claims in any 12 month period - 3 claims | |
| 3 | Home security | Maximum payable benefit £1,000 per claim | |
| 4 | Lost keys | £2,000 is the maximum we will pay during the 12 months of your policy | |
| 5 | Uninhabitable accommodation benefit | £250 uninhabitable accommodation benefit | |
| 6 | Primary heating | ||
| 7 | Boiler inspection/service | ||
| 8 | Pest infestation | ||